Cordelia Rushby

Cordelia advises insurers, corporates and public authorities on complex contentious matters, including personal injury, product liability, psychiatric loss, and occupational disease claims, with extensive experience in defence, recovery and dispute resolution proceedings.

• Advised a wide variety of businesses on Covid claims relating to return-to-work policies, masks and vaccination.
• Advised high-net-worth private clients on the management of workplace health & safety and defence of injury claims from household staff.
• Advised on the successful resolution of claims for psychiatric loss pursued through the Employment Tribunal, bringing together the employer, D&O insurers and liability insurers.
• Successfully advised and defended Insurers on complaints referred to the Financial Ombudsman Service (FOS).
• Successfully defended port authorities, harbours and marinas on High Court and County Court property and injury claims.
• Successfully pursued recovery actions on behalf of Insurers.
• Advised on the successful resolution of claims for a breast implant manufacturer on product and injury claims.
• Successfully represented an international manufacturer of white goods on fire damage & complex injury claims.
• Successfully defended German brewer on glass injuries and claims.
• Advised an industrial steel manufacturer on the successful management of multiple workforce hand/arm vibration claims.
• Advised numerous local authorities for over 20 years on liability issues, including property damage, highways, injury, occupational disease, abuse, bullying and education claims.

Cordelia advises insurers on income protection products, including drafting policy terms, reviewing coverage and claims processes, managing fraud prevention systems, handling FOS complaints, and pursuing intermediary debt recovery and clawbacks.

• Drafting, reviewing and updating terms and conditions.
• Reviewing and advising on coverage and underwriting.
• Reviewing claims management processes and re-designing new workflows.
• Drafting claims precedents and processes.
• Implementing systems to manage medical and financial fraud.
• Advising, managing and drafting FOS complaint responses;
• Pursuing clawback Intermediary debt.

Cordelia advises employers, insurers and public bodies on health and safety compliance, risk management and injury issues, including Covid-related policies, regulatory obligations, and specialist advice for schools, sports organisations and international employers.

• Advising employers and SMEs on pandemic issues including: work-from-home and return-to-work policies, PPE, re-opening infrastructure and regulatory requirements, risk assessments.
• Advised an international airline on Covid policy and drafting in-flight Covid risk assessments.
• Advising a multinational energy supplier on all aspects of health and safety relating to community programs and employee social events.
• Advised a new franchise gym venture on health and safety policies and risk assessments in relation to 24/7 gym facilities.
• Drafting health and safety policies and risk assessments for school trusts and academies.
• Advising school trusts and academies on regulatory obligations relating to the reporting of injuries, diseases and dangerous occurrences, liaison with the Health and Safety Executive and investigation following accidents.
• Advising an international embassy on UK health and safety requirements including policies and risk assessments.
• Advising an international football player and club on management of health and injury issues connected with employment.
• Advising an insurer on medical issues relating to the management of claims from international football, rugby and cricket players.
• Advising a fire service on management of pension enhancements for early retirement due to injury.

Cordelia advises on all aspects of liability for injury and ill health. Implementing a highly focused forensic approach to case management, she specialises in the prevention and detection of medical and financial fraud.

• Advised a wide variety of businesses on Covid claims relating to return-to-work policies, masks and vaccination.
• Advised on the successful resolution of claims for psychiatric loss pursued through the Employment Tribunal, bringing together the employer, D&O insurers and liability insurers.
• Advised on the successful resolution of claims for a breast implant manufacturer on product and injury claims.
• Successfully represented an international manufacturer of white goods on fire damage & complex injury claims.
• Successfully defended German brewer on glass injuries and claims.
• Advised an industrial steel manufacturer on the successful management of multiple workforce hand/arm vibration claims.

Recognised by The Legal 500 for Insurance and Reinsurance Litigation 2025–2026

Recognised by The Legal 500 as Recommended for Personal Injury 2016 – 2018, & 2020–2026

Recognised by Best Lawyers (UK) for Personal Injury Litigation 2009–2024